Click & Collect
What is Click & Collect?
Click & Collect is a free online delivery option where you can easily collect accessories and small items in-store. Our Flagship Store in Horizon Plaza, our Prince's Buildilng Pop-Up Shop as well as our Shatin and Cyberport stores currently accept Click & Collect orders. Please visit our store page to find your nearest location.
*Due to high volume, please allow for at least 48 hours to collect you items.
What products are eligible for Click & Collect?
Click & Collect is available for all non-heavy items. Please review the Delivery & Returns information on the individual product detail pages for confirmation of eligibility.
How does Click & Collect work?
If your order qualifies for Click & Collect, you’ll see this option in the delivery details section of the checkout process - you just need to select your nearest shop for pick-up.
What happens if I don’t pick up my order?
Your order will be kept for 5 days at the selected shop for your collection. We will give you a call as a reminder. In case you cannot pick up within 5 days, please email us at firstname.lastname@example.org to have your order delivered - additional charges may apply.
Where do I collect my order from?
Simply go to your selected Indigo Living store once you have received our confirmation that your order is ready. Any of our team will be happy to assist you with collection. Please ensure that you have your order confirmation as proof of purchase.
Can someone else collect my order?
Yes, they just need to bring your order confirmation email with them as proof of purchase.
How do I return Click & Collect items?
Please view our Returns Policy.
When will I be able to collect my order?
The collection tables below explain when your order will be available for collection depending on the shop you select. We’ll also contact you to confirm when it has arrived. *Due to high volume, please allow for at least 48 hours to collect you items.
|Shanghai Living & Kids Flagship Store|
No.185 - 187 An Fu Road,
Shanghai 200031, P.R. China
Tel: (86) 21 6475 5228
上海市徐汇区安福路185 - 187 号 邮政编码: 200031
Open daily 10am - 7pm
|Order on 下單時間||Before noon and collect between 11am - 7pm on…|
|After noon and collect between 11am - 7pm on…|
|Monday 星期一||Thursday 星期四||Thursday星期四|
|Tuesday 星期二||Friday星期五||Friday 星期五|
|Thursday 星期四||Monday 星期一||Monday 星期一|
|Friday 星期五||Tuesday星期二||Tuesday 星期二|
|Saturday 星期六||Wednesday 星期三||Wednesday 星期三|